Download or read book Delivering the Right Stuff: How the AirlinesÕ Evolution in Human Factors Delivered Safety and Operational Excellence written by Andrew J. Dingee and published by Lulu.com. This book was released on 2018 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines the airlines investigations into "human factors" of accidents and details how key findings from the investigations, started the change that led to better tools for safety and operational excellence.