Download or read book Words That Win written by Dan Gabor and published by Penguin. This book was released on 2003-08-26 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: "America's small-talk expert," Don Gabor, can help anyone who has ever struggled for the right words to assert themselves and get what they want-from a better deal at work to a better table at a restaurant. Words that Win shows readers how to "let someone else have your way" with such smart, specific techniques as: € 5 secrets to sharpen one's speaking style € 20 methods to be more charismatic € 5 rules to win an argument-and 8 mistakes to avoid € 10 polite ways to say "no" € 7 strategies to strengthen relationships € 9 tips for getting better service Included are practical tips on how to: € Impress the boss and advance your career € Get along with difficult co-workers and clients € Close more sales and make more money € Return an unsatisfactory product or restaurant meal € Ask for a date and know what to talk about € Get to know neighbors and make friends € Build better business, social, and personal relationships Now anyone can send the right message-by using Words that Win.