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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver
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Type: BOOK - Published: 2011-09-09 - Publisher: University of Chicago Press
The landmark study of how medical errors are managed among surgeons and other hospital staff—now in an updated edition with a new preface and epilogue. When i
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Supervisory training teaches you about a lot of things you should do, such as how to prepare a performance appraisal, conduct a meeting, divide up work, or mana
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