Related Books
Language: en
Pages: 412
Pages: 412
Type: BOOK - Published: 2019-12-10 - Publisher: Harvard Business Press
Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and
Language: en
Pages: 276
Pages: 276
Type: BOOK - Published: 1999 - Publisher: Harvard Business Press
This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers wit
Language: en
Pages: 320
Pages: 320
Type: BOOK - Published: 2007-10-18 - Publisher: Harvard Business Review Press
Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what you sell—or how you sell it? If so, welcome to the club
Language: en
Pages: 392
Pages: 392
Type: BOOK - Published: 2011 - Publisher: Harvard Business Press
With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential
Language: en
Pages: 257
Pages: 257
Type: BOOK - Published: 2019-07-23 - Publisher: Columbia University Press
In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulti