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Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience
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Put relationship-centered communication at the forefront of care Today, physicians face a hypercompetitive marketplace in which they must meet unique and comple
Cardiac Intensive Care - E-Book
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This book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patien
Relationship-Centered Healthcare Communication
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The REDE model is a conceptual framework for teaching relationship-centered communication. The REDE model applies specific skills to optimize a unique and perso
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THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nati