Search Results for: Crm To The People

This comprehensive guide to Customer Relationship Management (CRM) draws on Barton Goldenbergs 20 plus years of experience guiding firms to a successful impleme

CRM to the People was written to help unite everyone in your organization with the vision of CRM attainment. Intentionally brief and to the point, it will becom

Preface Corporations that achieve high customer retention and high customer profitability aim for: The right product (or service), to the right customer, at the

Maximize customer satisfaction and maximize your bottom line Over the last decade, too many organizations have assumed that their products or services were so s

Social CRM is already enabling innovative companies to engage customers through powerfully effective two-way dialogues, and to build customer-centric strategies