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Language: en
Pages: 284
Pages: 284
Type: BOOK - Published: 2005 - Publisher: Gower Publishing, Ltd.
This book firstly examines customer behaviour and how to address it. Secondly, it discusses the required changes on the part of airline management not only to t
Language: en
Pages: 262
Pages: 262
Type: BOOK - Published: 2018-01-09 - Publisher: Routledge
Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry.
Language: en
Pages: 352
Pages: 352
Type: BOOK - Published: 2014-01-07 - Publisher:
Experience life as a flight attendant and the days when flying was fun, glamorous and sometimes a little naughty. Come fly with Chris through flight attendant t
Language: en
Pages: 502
Pages: 502
Type: BOOK - Published: 2019-08-15 - Publisher: BrownWalker Press
A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate stude
Language: en
Pages: 312
Pages: 312
Type: BOOK - Published: 1995 - Publisher:
Fasten Your Seat Belts! is the first history of an airline to be told from the view point of its cabin crew. Through hundreds of interviews, Valerie Lester has