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Language: en
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Type: BOOK - Published: 2013-03-12 - Publisher: Harvard Business Review Press
Stop pushing products—and start cultivating relationships with the right customers. If you read nothing else on marketing that delivers competitive advantage,
Language: en
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Type: BOOK - Published: 2008 - Publisher: Harvard Business Press
What business is your company really in? That's a question all executives should all ask before demand for their firm's products or services dwindles. In Market
Language: en
Pages: 216
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Type: BOOK - Published: 2013 - Publisher:
NEW from the bestselling HBR's 10 Must Reads series. Stop pushing products-and start cultivating relationships with the right customers. If you read nothing els
Language: en
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Type: BOOK - Published: 2006 - Publisher:
Language: en
Pages: 234
Pages: 234
Type: BOOK - Published: 2011 - Publisher: Harvard Business Press
How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates;