Download or read book Incidental Trainer written by Margaret Wan and published by CRC Press. This book was released on 2013-11-23 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "We have trained and trained. The employees still don't get it!" Although a critical component in improving organizational performance, training is usually not conducted effectively and results in a waste of resources. Often, subject-matter experts are given training responsibilities because of their technical expertise; however, just as often, the