Search Results for: The Customer Experience Revolution

In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating th

The customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustainable than their competi

Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. Th

What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on deliveri

What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Di